Terms & Conditions
General Terms and Conditions
These terms apply to all treatments and agreements between The Art of Acupuncture Beata Nowakowska and the patient, unless otherwise agreed in writing.
Appointments and Cancellations
Appointments can be made via phone, WhatsApp, email, and the website.
If you need to cancel or reschedule, you must do so at least 24 hours before the scheduled appointment.
Appointments cancelled less than 24 hours in advance, or missed appointments, will be charged at 100% of the session rate. Please note: insurers do not refund costs for missed appointments.
Payment
Payments must be made immediately after the treatment via PIN, Tikkie, bank transfer, or within 14 days if an invoice is issued. In case of late payment, The Art of Acupuncture reserves the right to suspend further treatment.
Liability
The therapist is committed to performing the treatment to the best of their knowledge and ability. This is an obligation of means, not a guarantee of results. The Art of Acupuncture is not liable for damage resulting from incorrect or incomplete information provided by the patient regarding their medical history or physical condition.
Complaints Procedure
At The Art of Acupuncture, I strive to provide the highest quality of care. However, if you are dissatisfied with a treatment or have a complaint, please discuss it with me first so we can find a solution together. As a member of the NVA, Nederlandse Vereniging voor Acupunctuur, I follow their professional code of conduct and complaints procedure. If we cannot resolve the issue together, you can contact the NVA for a complaints mediator.
Furthermore, in accordance with the Healthcare Quality, Complaints and Disputes Act, Wkkgz, I am affiliated with the independent dispute body Stichting Zorggeschil. For more information on the procedure, you can visit the NVA complaints page.
Disclaimer
The content on this website is of a general and informative nature. No rights can be derived from this information. You determine the value of the information for your own situation. You remain responsible for any actions you take or refrain from taking regarding your health. We recommend consulting a general practitioner, GP, for information and advice regarding your specific medical situation. The owner of this website accepts no liability for any damage that may result from the use of information, links, or guidelines provided on this website.
This website contains hyperlinks to third-party websites over which the owner of this website has no control. Therefore, the owner cannot guarantee that the content of these websites is correct, complete, or up to date. The owner of this website is not liable for any damage, direct or indirect, arising in any way from:
The use of the website and its content, or any modification or unavailability of the website and its content. The use of hyperlinks to third-party websites and their content, or the unavailability of these hyperlinks.
Intellectual Property
The copyrights on the website rest with the owner of the website, unless otherwise indicated. It is permitted to download or print the content for personal use. It is expressly prohibited to use any part of the content for other purposes, specifically for commercial exploitation.
Unauthorized or improper use of the website or its content may constitute an infringement of intellectual property rights and/or be in violation of laws and regulations, including those regarding privacy.
